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PRIVACY POLICY

PRIVACY POLICY

Rising Star Tours & Travels (hereinafter referred as “Traveldham”, “we”, “us” or “our”) understands and respects the importance of privacy of its users (hereinafter referred as “You” or “Your”). This Privacy Policy sets out the basis on which any personal data we collect from You, or that You provide us, via the website https://www.traveldham.com (hereinafter referred as “the website”) will be processed by us. Confidentiality of information provided by You will be maintained & will be processed by us.

This Privacy Policy is applicable to any person/s who book/purchase/intend to purchase/enquire about any product(s) and/or service(s) made available by Traveldham through its website as well as offices including corporate office, branch offices and preferred sales partners. By making a booking/purchase or submitting Your personal data via the web site or any offices, You comply with the transfer, storing or processing of such information. If You do not agree to Traveldham, use of Your personal data we cannot accept Your booking and You should not use the website.

You may be asked for personal information including but not limited to name, address, email address, telephone number, date of birth, credit/debit card number (in encrypted form) with expiration date, banking details, Aadhar Details, PAN Details, Visa related Documents (photographs, Bank Details, Business/Company Details, etc), Passport Details (passport number, issue date, expiry date), mobile number, Professional Qualifications/details, etc., anytime while making a booking/purchase via the web site or any other customer touch points. We may keep a record of Your email or other correspondence, and if You call us by telephone, we may monitor and/or record phone conversations for training and customer service reasons. We may collect details of Your computer and visits to the present Site (including, but not limited to, traffic data, location data, IP address, OS and browser type) for system administration purposes and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and doesn’t identify a person .

In some cases we may also need to collect more sensitive personal data such as information regarding Your medical conditions, disabilities and special requirements along with medical Certificates supporting the same. This information is allowed to be stored by You and is collected so as to rearrange for the services you’re requesting and this Information is presented to You at the time of creating a booking/purchase in order that the method of bookings /purchase is completed expeditiously. This Information can also be used internally for research, analysis and auditing.Cookies and other information could also be wont to optimize the viewing experience, troubleshoot any problems and serve better content.

The predominant purpose in collecting, storing, transferring or sharing the knowledge is to:

Communicate with You regarding bookings/purchase;

Send booking confirmations;

Keep You updated regarding transaction status;

Sending tour related information on daily basis;

Send verification/alert message(s) or email(s).

Notify and update the changes in bookings.

Resolve complaints and disputes.

Allow our customer service department to contact You.

Detecting and preventing fraudulent or criminal activity.

Carry out our obligations arising in reference to any contracts entered into between You and us, or between You and a 3rd party supplier;

Ensure that content from the web site is presented within the best manner for You;

This Site uses cookies to differentiate You from other users. Cookies are small pieces of data that are stored by Your browser on Your device’s disk drive once you visit the web site . Most Web browsers automatically accept cookies. you’ll control and delete how and whether cookies are going to be accepted by Your browser by changing the choices on Your browser or using certain software programs but disabling them may affect the functionality of this website. Once You access the web site , You consent to our use of cookies. some of these cookies are essential to form the web site user friendly and work properly, to permit You to form Your booking/purchases, and to enable us to serve You better and more efficiently. Other sorts of cookies help us to supply You with an honest experience once you browse our Site, and also allow us to enhance our Site or the way we offer our service to customers. No Personal Information is collected during this process. the data so collected during this process, is anonymous, and doesn’t link online actions to You.

We may record anonymous, non-personal information (not including Your name, address, email address or telephone number) about Your visits to the present and other websites so as to measure advertising effectiveness. We may additionally collect non personal information about Your visit to our website, supported Your browsing (click stream) activities. This information may include the pages browsed and products and services viewed or booked for instance . None of this information is passed to any third party, and is employed solely by us to supply You with a far better user experience on the web site .

In order to manage and develop our offers and to supply You with better products and services tailored to Your individual interests and wishes , we can also use cookies to display any advertisement to You while you’re on the web site or to send You offers via e-mails focusing particularly on destinations which can be of Your interest. The third party advertising companies can also employ technology that’s accustomed measure the effectiveness of the advertisements. All such information is anonymous. This anonymous information is collected through the utilization of a pixel tag, which is an industry standard technology and is employed by all major websites. they’ll use this anonymous information about Your visits to the web site so as to supply advertisements about goods and services of potential interest to You.

Some information that you simply should have about Cookies:

Certain features on the web site are only available through the utilization of cookies.

Cookies allow You to log in without having to type Your login name whenever (only Your password is needed) and identify the User and maintain their signed-in status.

Most cookies are “session cookies,” meaning that they’re automatically deleted from the User’s disk drive at the top of a session. “Persistent cookies” remain in place across multiple visits to our websites.

You are liberal to decline the cookies if their browser permits, although doing so may interfere with use of the web site .

We may use Cookies to:

Measure the entry and exit points of tourists to the location and respective number of tourists to varied pages and sections of the location and details of searches performed.

Measure the usage of advertising banners and other click through from the location .

Understand and analyse trends, to administer the location , to find out about user behaviour on the location , and to collect demographic information about our user base as an entire .

We may use this information in our marketing and advertising services.

Pixel tags enable us to send email messages in a format customers can read, and that they tell us whether the mail has been opened. We may use this information to scale back or eliminate messages sent to customers.

You may be offered automatic links to other internet websites at various points which will be relevant to a specific aspect of this website. These third party website owners may use combined information about Your visits to our Site and other sites so as to supply advertisements about related goods and services which will be of Your interest. Please note that we don’t share any of Your personal Information with these third party website owners unless You give us permission, in writing to do so. These third party website owners may seek to use cookies and pixel tags to trace Session Data about the ads you’ve got seen and kinds of things during which You appear interested. This doesn’t indicate that Traveldham is necessarily related to any of those other websites.

Clicking on one among these automatic links, you’re not on the web site of Traveldham. We take no responsibility whatsoever for these other websites or any information contained in them. Please check the Terms and Conditions and review the privacy policies before You submit any personal data to those other websites as we don’t accept any responsibility or liability for his or her policies.

In order to enhance service efficiency, Your personal information could also be shared with our company , subsidiary , associate Companies, Subsidiary of our company , or an entity which controls, is controlled by or is under common control. Such information are going to be shared under controlled and secure circumstances. In any event of a merger, or sale or re-structuring or if we sell/ transfer/assign the business or part thereof, then any and all the Customer’s personal information are transferred to the appropriate party.

We may share Your personal information with our Service Providers like Hotels, Airlines, Destination Management Companies, Transport Service Providers or the other suppliers involved in fulfilling Your booking/purchase. Please note that while making a booking/purchase with us, You authorize us to share Your information with the said service providers/suppliers. However, you’re advised to travel through the privacy policies of the respective service provider/supplier whose services you select to avail as how the said service providers/suppliers use the knowledge shared with them is beyond our purview. We may share Your personal information with our Business Partners like Banks, Insurance Companies, International SIM Card providers, Visa Consulates, etc.

We may disclose Your personal information if and when required by law. the knowledge are going to be disclosed when it’s necessary to suits a writ , any on-going legal proceeding, or other legal process served on us or to exercise the legal rights or defend against legal claims in real circumstances. We can also disclose the knowledge if the disclosure is fairly necessary.

We may use the knowledge generated from a search or a booking/purchase made by You on this website, to contact You by telephonic means and/or by electronic means (e-mail) with information and offers concerning the products about which You enquired. At any given point of your time you can ask us to not process Your personal data for marketing purposes by sending an invitation to unsubscribe the e-mail address mentioned herein after:

nishant@traveldham.com

We will send You information and offers via email concerning products offered by us if you’ve got signed up (opt in) to receive such marketing. we’ll not pass Your contact details to the other third party.We frequently provide sponsorships as a promotional activity and supply opportunities to You to win great travel related prizes. Personal Information collected by us for such activities may include contact information and survey questions. We use Your personal information to notify the competition winners. As a part of our marketing policy you’ll receive promotional emails, newsletters, exclusive promotions offering special deals, new product launches, etc.

Opinions, suggestions and feedback given by you’re highly appreciated by the Management of Rising Star Tours & Travels. so as to gather and gather opinions from You online surveys are conducted by us. All the surveys are anonymous unless otherwise stated. Participation in these surveys is entirely optional but it’s advisable to participate and provides Your opinions as they’re going to be taken into consideration and used to make improvements not only to the web site but also to enhance products and services provided to You.

You also give us your consent to use your photographs captured during Tours to be published on the web site for marketing and advertising purposes.

Information transmitted via the web isn’t completely secure and that we cannot guarantee the safety of Your transmitted data therefore any transmission done via the web is at Your own risk. Website has stringent security measures in situ to guard the loss, misuse, and alteration of the knowledge , and appropriate security measures and certifications are in situ to guard Your personal data. We use SSL (Secure Socket Layer) Technology to encrypt all the knowledge transmitted by You. All information You provide to us is stored on our secure servers. While no system is full-proof, including ours, we’ll do our greatest to make sure Your data remains safe with us. In no circumstance, will Traveldham or Rising Star Tours & Travels be held liable for any loss of Your personal information thanks to malicious attempts of unlawful interception of Your personal data or private communications by a 3rd party. By browsing the web site or making a booking/purchase You accept as true with such limitation and exposure.

Certain parts of the web site are accessible only after You sign-in. Passwords provided by us or chosen by You to sign-in must be kept confidential. We ask You to not share a password with anyone. you’ll withdraw Your consent to submit any or all Personal Information. In case, you select to try to to so then Your access to the web site could also be limited and/or we’d not be ready to provide the services to You.

By opening, browsing, using this site for transactions or storing any data/information, You agree to comply with the newest revised privacy policy in effect at such time. The contents of this Privacy Policy are subject to vary at any time all of sudden . Therefore, you’ve got to make sure you’ve got access to the newest version of the Privacy policy.

Our products, our ideas and ideas , our logo, our name “Rising Star Tours & Travels” & “Traveldham” are exclusively and predominantly developed by us. we’ve Trademarks, Watermarks and Copyrights registered within the name of Rising Star Tours & Travels. You agree that you simply won’t use or display any registered IPR without the prior written consent being obtained from Rising Star Tours & Travels. a person who attempts to infringe intellectual property Rights vested upon us shall face legal consequences.

AUTHENTICITY OF KNOWLEDGE

It shall be Your duty to make sure that the knowledge provided by You is true, accurate and complete.”Rising Star Tours & Travels” or “Traveldham” won’t be held liable for the authenticity, accuracy and correctness of such information.